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Media release

28 February 2022

Boiled water alerts for Uki and South Murwillumbah/Dunbible

Situation caused by water supply system or treatment failures

If you are in an area with a boiled water alert, water used for drinking or food preparation should be brought to a rolling boil to make it safe.

The extreme weather has caused problems with Tweed Shire Council’s water supply network, making drinking water potentially unsafe in a number of locations.

This includes the village of Uki, the area of South Murwillumbah south of Alma Street and a section of Dunbible along Mistral Road, the northern part of Stokers Road, Dallis Court and Bakers Road down to and including Amarillo Drive and Eagle Place.  

Water used for drinking or food preparation should be brought to a rolling boil to make it safe. Kettles with automatic shut off switches can do this. Water should then be allowed to cool and stored in a clean container with a lid and refrigerated.

Bottled water or cool boiled water should be used for drinking, washing uncooked food (for example salad vegetables and fruit), making ice, cleaning teeth, gargling and pets’ drinking water.

Dishes should be washed in hot soapy water or in a dishwasher. Children should take bottled water or cool boiled water to school.

If you cannot boil the water, unscented household bleach (containing 4% – 5% available chlorine) may be used. Add 2 drops of bleach to 1 litre of water (or 4 drops if the water is cloudy), mix well, and allow to stand for 30 minutes before use. 

Tweed Shire Council is working to fix the problem. 

This advice should be followed until further notice.

The NSW Health website also includes special considerations for: 

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Photo 1: Bottled water alert

Caption: If you are in an area with a boiled water alert, water used for drinking or food preparation should be brought to a rolling boil to make it safe.