Council services

Two council workers in high viz testing water.

We work hard to make the Tweed a better place to live, work and play.

From managing our parks and gardens, to keeping our streets clean - Council provides more than 50 services.

These services are led by our Community Strategic Plan 2022-2032(PDF, 7MB) and are funded mostly by the rates you pay.

Read about how we plan and report to the community and our values, vision and mission.

For self-service options, including reporting a problem, head to our online services.

Strategic streams and key services

1. Protecting - We want a healthy natural environment

CSP theme - Protecting

  • Biodiversity management
  • Bushland management
  • Coastal management
  • Pest animal management
  • Waterways (catchment) management
  • Environmental sustainability
  • Resource recovery and waste disposal
  • Sustainable agriculture

2. Living - We want to be safe at home and in the community with reliable essential services and infrastructure

CSP theme - Living

  • Water supply
  • Wastewater services
  • Tweed Laboratory
  • Roads and traffic
  • Footpaths and bike paths
  • Animal management
  • Building certification
  • Compliance
  • Development assessment
  • Development engineering and subdivision assessment
  • Environmental health
  • Floodplain management
  • Local emergency management
  • Stormwater management

3. Thriving - We want the Tweed’s people and places to thrive

CSP theme - Thriving

  • Cemeteries
  • Community care
  • Community development
  • Aquatic centres
  • Lifeguard services
  • Parks and open spaces
  • Public toilets
  • Sporting fields
  • Art Gallery
  • Auditoria
  • Events
  • Holiday Parks
  • Libraries
  • Museums
  • Rail Trail
  • Tourism
  • Business enterprise
  • Business support
  • Employment lands

4. Growing - We want to work together to plan for the future so the Tweed grows and evolves in a sustainable way

CSP theme - Growing

  • Financial services
  • Strategic land use planning
  • Communications and engagement
  • Councillor and civic business
  • Customer service (Contact Centre) and customer experience
  • Construction
  • Design services
  • Governance
  • Human resources and work health and safety
  • Information technology
  • Internal audit
  • Plant and materials
  • Procurement services
  • Property and legal services

Council at work - gallery of images