On-call kerbside collection

Waste kerbside collection

Households with a domestic red wheelie bin collection service qualify for 2 collections (per financial year) of larger items.

Both collections can be used at once if eligible (request at time of booking), up to 2 cubic metres each.

You will need to book in advance.

Recycle and donate

Councils kerbside bulky goods collection service has been changed to include a separate collection for salvageable and reusable items. Whenever possible the bulky goods collection team will recover material presented.

When using this service we suggest you first consider whether the items could be donated to a recycling or op shop, and if so, take them there and preserve your collection service for when you need it.

If you are presenting them at kerbside for collection in the bulky goods collection service, place the recoverable items and any whitegoods in a separate pile adjacent to your waste. This will assist us in ensuring these items are recovered.

How to book a kerbside collection

You can book a kerbside collection twice a year (financial year), up to 2 cubic metres each.

Both collections can be used at once if eligible (request at time of booking).

Step 1.Book in advance

At times this service is in high demand (such as the end of the financial year and Christmas/New Year period).

Collection is on a rolling schedule. If your preferred date is not available please ask for the next date. 

(If you live in a unit block you need to organise collections through your strata manager or body corporate.) 

Book online  or  Call 02 6670 2400

Step 2.Prepare for pick up

Large items must be taken apart, including exercise and gym equipment.

Loose items must be placed in bags, boxes or bundled and tied. 

Items must be:

  • easy to reach
  • able to be lifted by 2 people
  • safe to handle (no spikes, tacks or nails)
  • no more than 2m long

✓ Accepted - items that are worn, damaged or unsellable

  • Household furniture - desks, couches, book shelves, wardrobes
  • Small appliances
  • Large appliances (white goods) such as washing machines and fridges
  • Garden tools and equipment
  • Baby items and kids toys
  • Old bicycles
  • Mattresses
  • TVs
  • Oversized packaging
  • Polystyrene
  • General junk / bulky household items that cannot be reused

🛇 Not accepted

  • Glass
  • Asbestos
  • Gas bottles
  • Paint and liquids
  • Bean bag chairs
  • Oil and oil heaters
  • Car parts and tyres
  • Household renovations
  • Farm clean-up
  • Rugs and carpet scraps
  • Food and garden waste
  • All fencing material
  • Builder's rubble, earth and stone
  • Hot water heaters
  • General waste
  • Items more than 2m long
  • Larger items that aren't dismantled, such as exercise equipment

Step 3.Place items out 1 day before pickup

Others may go through your discarded items turning your neat pile into a scattered mess, so only put your items out 1 day before. 

  • Do not block the footpath or road.
  • Only 2 or 4 cubic metres will be picked up, as per booking. 
  • Excess items will not be collected. 

Items that need to be degassed (fridges, freezers and air conditioners) will be tagged and picked up separately (usually the next day). 

Household cleanup

Kerbside collection service is not available for: 

  • businesses and residential properties with a bulk bin service
  • vacant allotment clearing
  • trade waste
  • general farm clean-ups
  • commercial (including caravan parks and mobile homes)

See business waste

Kerbside collection factsheet

Household clean up factsheet
Download factsheet(PDF, 1MB)

Also see

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